Hey all,
I'm trying to fix a problem our VI shop is having when they are pulling video off a tape. Bear with me, I don't know much about video editing, so my terminology is probably all wrong :)
She is using Adobe Premiere, and when she tries to pull the video off the tape, she gets the error message: Cannot find capture inpoint. Try increasing preroll.
When you watch the little counter in the bottom left of the screen, it jumps all over. If you play the tape in slow motion, or rewind, it counts just fine.
The wierd thing is, she has been able to do this just fine the last two months, just today it started giving this error.
We tried everything we could think of. She swapped out the tape players, swapped out the firewire cables, and also used a different program to try to pull the video off the tape, but got the same problem.
We brought the player into my office and hooked it to a different computer, and installed premiere. Using that computer, it pulled the video off the tape just fine.
Could the firewire ports be going bad? Is there some service that may be turned off that video editing relys on? I'm stumped on this one...
Any help you guys can give would be really appreciated.
Thanks!
-Chris
insert tape into player
press play on video deck
press record on premiere
does it capture fine as long as it doesn't have to control the deck ?
Thanks so much for the quick reply!
Manually starting the tape and clicking record worked, any ideas why you can't start the recording from inside premiere anymore?
We messed with the preroll settings earlier, but that didn't seem to change anything.
Thanks again!
-Chris
it may not be controling it properly.
you can choose what type of device it is , check the working machines settings against the non functional machine.
i tend to leave mine on generic , unless the device is explicitly stated in the drop down list.
also depends upon version of premiere
the error message: Cannot find capture inpoint. Try increasing preroll.-Chris
Hi Chris,
Error message implies a timepoint has been specified to start capture, as in 'batch lists', rather than more typical scenario of starting from beginning.