Can anybody help with....
i capture 4 mins of video to fastcap, i do this 3 times with different videos, fastcap creates the files and list`s them on the left as soon as i try to playback a file it crashes and so does my computer, is this normal ? i wonder .
Steve,
This won't be much consolation top you but, no, it is not normal! I use FASTCAP with the AV Master and Premiere 5.1a and despite the odd crash with Premiere I can't recall ever having FASTCAP crash either in record or playback mode. I can only suggest you reinstall the software (check you have the latest drivers) and then try some diagnostics with your system. You may have a conflict with your video card; does the video appear on the PC monitor as you record it? It should do (well, it does on mine and I have a pretty old and low spec system!).
Sorry I can't offer anything more specific/
Steve
I have to echo David on this one - it shouldn't happen! Has it always been like this or has it changed recently? Have you made any hardware changes that could be causing a memory or an IRQ conflict?
Also, as David says, reload the drivers (having fully uninstalled the present ones)
Ray
Steve, I'm having exactly the same problem! (and it's just started happening)
I'm about to re-install the program - I'll let you know if I have any success.
Cheers.
Re-installing FastCap has made no difference. I am now trying the AV Master 2.5 for Windows 98 from the FAST web site.
Further info idc
Steve and Mark,
The most likely reason for FAST Capture to crash would be (as Ray said) a conflict in either the IRQ or memory base.
AV Master needs an IRQ all to itself from 9 to 15. If it has installed itself onto an IRQ which is below 9 or which is used by something else in the system (other than IRQ holder for PCI steering) then you will need either to set an IRQ for the slot that the AV Master is using through the BIOS (if it allows) or simply to move the AV Master to another slot on the motherboard.
The AV Master also uses a little more memory than Windows 'realises' and so Windows often installs it very close to lots of other items in the system. Quite often you will find that the AV Master's memory address starts with the letter E, and that several other devices are also using a memory address whose first letter is E, though nothing is using a memory address starting with D. In this case, it's advisable to change the AV Master's memory address to one which starts with D.
If you're not sure how to check the memory address and/or IRQ or how to change the memory address, then e-mail us at [email=support-info@fastuk.com]support-info@fastuk.com[/email] and let us know what operating system you're using and we'll gladly help you out.
Regards
Ceri Wilkinson
FAST Technical Services
Ceri,
Thanks for your advice.
My AV Master is on IRQ 5 (and not sharing it) but all other IRQs are occupied. I'm therefore not sure how to get it onto an IRQ between 9 and 15?
I have had to set the memory manually (as it overlapped with my Matrox graphics card) but this seems to be OK (AV Master is the only device using an address starting with F).
Incidentally, this is a very recent problem, and I haven't added anything to my system...
Mark
If your PC is so full of hardware devices that IRQ 5 is the only one left for AV Master then you are living dangerously! Video editing needs a lot of resources (more than just about anything else that you are likely to ask your computer to do) and a good hard look at the other devices which have taken all the 'best' IRQ's may be in order.
Ray
Hi Mark,
I'm with Ray on this one. Try pulling out anything unnecessary temporarily (i.e. anything other than your VGA card and your SCSI card if your system drive's SCSI) and get the AV Master going. I'd then give some thought to whether you really need your soundcard, modem etc etc etc in this machine or whether it would be worthwhile putting them in another machine. If you definitely need them in this machine then put them back in one by one and check after installing each that it hasn't grabbed the same IRQ as the AV Master and that it's working OK.
Hope this helps.
Regards
Ceri Wilkinson
FAST Technical Services
[This message has been edited by Ceri (edited 07 July 1999).]
I think Ceri is dead right, and I say that having spent 2/3rds of yesterday ignoring this golden rule and paying for it dearly in terms of wasted time.
I'd put in a new motherboard and - very lazily - whacked in all the cards, rather than putting them in one at a time, restarting and checking everything was hunky dory each time.
Once I pulled them all out (except graphics and SCSI), I soon located the problem - an internal modem set up to work as Com 2. On the old board, the built-in Com 2 had been disabled in the Bios, but this, of course, isn't the default. So, when Windows was doing its stuff recognising everything, it just locked solid when it found it had two Com 2 ports! Making this change in the new board's bios sorted out the problem instantly.
This really is one of the golden rules.
It might seem a hassle to do things this way, but it almost always saves you time and trouble in the short, medium and long term.
Bob C
Thanks for all the advice re the IRQs.
However, having checked the devices assigned to IRQs, there appears to be little I can change!
The devices are assigned as follows:
00 System Timer
01 Keyboard
02 Interrupt controller
03 COM2
04 COM1
05 AV Master
06 IRQ Holder for PCI Steering
07 Printer Port
08 System CMOS
09 SoundBlaster Live! Card
10 PCI to USB Controller
11 Video Card
12 PS2 Mouse
13 Processor
14 Bus Master IDE Controller + Primary IDE Controller
15 Bus Master IDE Controller + Secondary IDE Controller
The SB card seems to be the only device that can be easily removed (and I need this on the system). Is there any way of removing one of the COMs ports (the modem is only attached to one of them)?
Mark
A few suggestions
1. Your Soundblaster would be better on IRQ5
(it's where they normally go) or even on 7 (because printers can normally co-exist with a sound card). If necessary, turn off P&P for IRQ 5 and set the SB manually in Windows.
2. Do you use any USB devices? If not, disable USB in the Bios and regain IRQ 10.
3. use a serial mouse in Com 1 (IRQ 4) and regain IRQ 12.
Also, if your Plug & Play is giving IRQ 5 to AV Master then check the chipset on your motherboard. Is it a VIA MVP? These are known to have P & P problems.
Ray Liffen
Ray,
Thanks very much for your advice. I will try the changes you have suggested this weekend.
And come to think of it, I'm sure the AV Master wasn't on IRQ5 when I first installed it?!
Mark.
Not sure if I'm any closer to sorting this...
I've disabled the USB, which has freed up IRQ10, which the AV Master in turn has grabbed. So far so good.
However, although FastCap captures perfectly, it will still not play back files at all (I need this facility to output my avis to tape).
Every time I click on a file, the program crashes, with the message "Crashed due to an access violation".
Given how FastCap works, does this mean there is a problem with the buffer file(s)? Am I OK running an antivirus software in the background?
I am also using Win98 with AV Master 2.2, so I'm not sure if this is contributing. I am currently trying to upgrade to 2.5, but although I have downloaded the files from FAST several times, Setup always crashes claiming the media is corrupt!
Perhaps this is just not meant to be!
Problem Solved!!
Finally managed to download AV Master 2.5, and FastCap now works perfectly.
Thanks everyone for all your advice.
Mark.